As a former educator, school administrator, physician recruiter and healthcare manager,
these varied roles have given Karen years of experience working with peers and
leadership, as well as an understanding of both the sales side of running a desk, the
management side of physician staffing, and prepared her for her role as Chief Risk Officer.
Karen transitioned into Risk Management in 2013, becoming a licensed in the state of
Florida in Health Risk Management. She is a member of FSHRMPS and ASHRM. In 2023
she became CPHRM Certified. Over the years she has built and developed the Credentialing
and Health Risk Professionals departments at Hayes Locums. She has been responsible for
creating, reviewing an implementing processes to ensure patient safety, as well as work
with Hayes’ professional liability carrier regarding insurance renewal claims management.
She has served on the credentials committee for NALTO for the past four years and is
chairman of the NALTO membership committee.